Marketing Glossary

Engagement Rate (Interaction vs. Reach)

The percentage of your audience that actually likes, comments, or shares — not just scrolls past.

Used in context
3.1 — Social Performance Benchmarks

…We will track engagement rate alongside reach so growth in audience size never masks a decline in real interaction.…

What it means

Engagement rate measures total interaction — likes, comments, shares, saves — relative to total impressions or audience size, usually expressed as a percentage.

A post with 10,000 impressions and 500 interactions has a 5% engagement rate; tracking this over time reveals whether content is actually resonating, not just being seen.

Separates reach from resonance

A big follower count means little if people scroll past without reacting.

Flags what content to repeat

Consistently high-engagement formats tell you what to make more of.

Benchmarks platform health

Tracking the rate over time shows whether an account is gaining or losing traction.

DNA’s Take

DNA's Take: We report engagement rate alongside follower growth so clients see whether their audience is actually paying attention, not just accumulating. That distinction drives what we create next.

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