Marketing Glossary

RevOps (Revenue Operations)

Getting sales, marketing, and customer success to run off the same data and the same playbook.

Used in context
4.3 — Operational Alignment

…A RevOps approach ties your sales, marketing, and customer success teams to the same metrics, so growth doesn’t stall at the handoffs between them.…

What it means

RevOps, or Revenue Operations, is the strategic alignment of sales, marketing, and customer success teams and technology to maximize predictable, repeatable revenue growth.

Instead of each team owning its own tools, metrics, and definitions of success, RevOps unifies them under shared processes and a single source of data, eliminating the finger-pointing that happens at team handoffs.

Breaks down silos

Sales, marketing, and success stop operating off conflicting numbers.

Improves forecasting

Shared data and definitions make revenue projections far more reliable.

Removes handoff friction

Aligned processes mean leads and accounts move smoothly between teams instead of stalling.

DNA’s Take

DNA's Take: We build our reporting and lead handoff processes to plug directly into your RevOps model, so marketing’s numbers and sales’ numbers are always telling the same story.

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