Marketing Glossary

CRO (Conversion Rate Optimization)

The disciplined practice of turning more of your existing traffic into customers, without spending more to get it.

Used in context
3.2 — Optimization Program

…Our CRO process runs continuously alongside your paid campaigns, so every dollar of traffic works harder over time.…

What it means

CRO, or Conversion Rate Optimization, is the structured process of improving site design and messaging to convert a higher percentage of traffic into customers or leads.

It relies on research, hypothesis-driven testing, and iteration — not guesswork — to find which headlines, layouts, and offers actually move visitors to act.

Gets more from existing spend

Improving conversion rate compounds the value of every visitor you’re already paying to reach.

Systematic, not one-off

CRO is an ongoing program of testing, not a single redesign.

Directly moves revenue

Small conversion gains often outperform large increases in ad spend.

DNA’s Take

DNA's Take: We build CRO into every engagement as an ongoing loop — test, learn, implement — so your site keeps getting better at turning visitors into customers long after launch.

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