Marketing Glossary

Marketing Automation (Automated Marketing Workflows)

Software that handles the repetitive parts of marketing — triggers, scoring, updates — so your team can focus on strategy.

Used in context
5.0 — Automation Infrastructure

…The marketing automation platform we implement will handle lead scoring and email triggers without manual intervention.…

What it means

Marketing automation refers to software tools used to automate repetitive marketing actions such as email triggers, lead scoring, and CRM field updates.

Instead of a team manually sending follow-up emails or updating a lead’s status, the platform reacts to defined triggers — a form fill, a page visit, an email click — and takes the next action automatically.

Eliminates repetitive manual work

Triggers and workflows handle tasks a team would otherwise do by hand for every lead.

Scales personalized follow-up

One workflow can respond to thousands of leads with the same consistency.

Connects the full customer journey

Automation ties together email, CRM, and website behavior into one coordinated system.

DNA’s Take

DNA's Take: We build marketing automation around your actual sales process — scoring, routing, and nurturing leads automatically — so your team spends time closing, not chasing.

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